Description:
The Village of Glenwood, Illinois, is located in Northeastern Illinois, County of Cook, is a diverse community of 8,662 residents (Census 2020), which is near major regional employment and commercial centers in the Chicago metropolitan area. The village is located near the City of Chicago in the Chicago Southland approximately 23 miles south of the Chicago central business district.
Incorporated in 1871 and operating under the President/Board of Trustees form of government, the Village of Glenwood is currently seeking a Records Clerk Supervisor for our Police Department.
GENERAL PURPOSE: Under supervision from the Police Chief, the records division is responsible for maintaining paper files, computer files, and associated databases within the Police Department. Daily duties include processing and preserving police records and reports, compiling, analyzing, and inputting data into law enforcement databases. Records Clerks will also be responsible for maintaining records pertaining to persons in custody as well as monitoring persons in custody for their safety and well-being. Records Clerks are also expected to provide exceptional customer service when dealing with the public, other village employees, and elected officials.
ESSENTIAL FUNCTIONS:
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Maintains all records and computer files associated with the Records Bureau.
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Ability to train and manage personnel, manage projects, and delegate tasks as needed.
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Data entry and monthly reporting.
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Completes mandated reporting to State and Federal agencies.
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Locates, and copies reports for the public.
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Collects fees for reports and fines and prepares receipts.
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Assists at the customer service window by answering questions and providing information to the public regarding police reports, fines, and fees.
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Always provides excellent customer service.
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Assists the Chief and Deputy Chief with matters involving reports, fines, fees, correspondence to the public or any clerical matter.
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Maintain dispatch operations within the department and communicate with ECOM Regional Dispatch personnel.
Requirements:
MINIMUM QUALIFICATIONS
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High school diploma or equivalent required
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Experience in a law enforcement environment such as a police station, dispatch center, court facility, or similar.
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Ability to work with basic mathematical calculations.
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Ability to understand Village Ordinances and basic computer programs.
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Ability to communicate with citizens, employees, management staff, and elected officials in a courteous and diplomatic manner.
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Pass a comprehensive background check.
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Must possess or be able to obtain certifications in LEADS Specialized Agency Inquiry, FOIA, Spillman or other comparable CAD system, and related software.
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Reliable transportation
Work Environment
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All work is performed in an office setting.
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Prolonged periods of sitting at a desk and working on a computer