Position Summary:
At Sand Valley, our drivers shuttle guests from the main clubhouse to varying golf courses, lodging buildings, tennis courts, and other locations throughout the resort property. Communication with our guests is paramount-answering their questions and giving clear directions to their various destinations. Shuttle drivers must maintain a strong knowledge of Sand Valley, the resort amenities and features as well as the surrounding area within a 50-mile radius. This position is seasonal, starting late April through mid-October.
Primary Duties and Responsibilities:
- Shuttle guests and staff to and from predetermined locations.
- Assist guests in loading and unloading their luggage and/or golf equipment from the shuttle.
- Maintain knowledgeable conversation with customers and assist them with directions.
- Answer guests’ questions in a polite and gentle manner.
- Maintain constant communication with the dispatcher or manager.
- Fill out daily vehicle checklist for the shuttle vehicle before and after each day’s shift.
- Carry out repair of minor faults and report major problems, accidents, or damage to the vehicle to the dispatcher or technician.
- Obey all traffic rules and regulations while operating the shuttle.
- Dress in a neat and professional manner adhering to the uniform guidelines.
- The driver is also expected to possess exceptional customer service skills to be able to relate effectively with his/her guests.
- The very nature of this job requires interaction with different kinds of people. The drivers are expected to be friendly but professional in their interactions with all guests.
Qualifications:
- Excellent customer service and communication skills: He/she must be able to sustain meaningful conversation with onboard guests, while being calm and willing to help guests at all times.
- Candidates must be able to work in highly demanding environment. Also, he/she must be able to multitask and prioritize effectively while maintaining their composure.
- A valid driver’s license and clean driving history is necessary to be a shuttle driver.
- Hands-on experience driving shuttles or any kind of car – sedan, limo or bus is preferred.
- A good knowledge of traffic rules and regulations.
- Candidates must be willing to work flexible shifts. In addition, he/she must be comfortable working weekends, festive periods, and early hours of the evening because these are the busiest times for shuttle drivers.
- Basic math skill is also required for proper documentation of work details.
Physical Requirements:
Must have the ability to:
- Read and write (English).
- Communicate verbally with staff members with or without the use of two-way radios.
- Give and/or follow verbal and written instructions.
- Visually inspect all work areas.
- Operate vehicles and equipment for several hours at a time.
- Retrieve, read and interpret information from technical sources.
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time.
- Lift up to 40 lbs. occasionally, 10 lbs. frequently, and 5 lbs. constantly.
Sand Valley Perks per resort policy:
- Restaurant Discounts
- Retail Discounts
- Employee Meal Program
- Golf Privileges
- Uniform Allowance
- Employee Assistance Program - Canopy
Sand Valley LLC is an Equal Opportunity Employer