Overview:
Home Care Scheduling Manager - Elyria, Ohio
Full time Monday-Friday 8am-5pm (with on call rotation)
***MUST HAVE HOMECARE SCHEDULING EXPERIENCE***
The Scheduling Manager is responsible for all agency branch operations for an assigned territory.
Responsibilities include, but are not limited to: Scheduling, office management etc
Responsibilities:
- Hiring, counseling and termination of branch level staff both in the office and in the field.
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Provide support and problem solving in the branch office.
- Serve to cover vacant positions in the assigned branch office, as appropriate.
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Remain informed and educated about home care regulations and standards.
- Promote interdepartmental cooperation and communication, which may result in mediation of staff disputes.
- Develop employee excellence through recruitment, retention, training, motivation and reward.
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Establish evaluation of the performance of employees, as established by state rules and internal policies.
- Participate in the development of strategic, short-range, and long-range planning for educational, client care, revenue, and public relations programs.
- Manage, control, coordinate, and supervise the fiscal activities of the agency, including funding
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Shall review the quality of the agency's services with findings used to verify policy implementation, to identify problems, and to establish problem resolution and policy revision as necessary, on a regular basis to determine best practices and common pitfalls at the branch level
- Monitor the record system and statistical reporting system for proper documentation, planning and evaluation.
- Perform or review chart audits for both clients and personnel in assigned branch office.
- Implement performance improvement priorities.
- Take on-call as necessary.
- All other duties as assigned.
Qualifications:
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An individual who holds a bachelor's degree in health, business or public administration science and has at least one year of supervisory or management experience in home care or other licensed health care program.
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Thorough understanding of applicable Homecare licensure, program and contract regulations.
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Experience in home care administration and at least 5 years of supervisory or administrative experience in home care or related health programs.
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Excellent oral and written communication and presentation skills.
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Professional demeanor and appearance.
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Proficient skills to promote excellent client relations and customer skills.
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People management skills and the ability to network and manage a team.
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Excellent organizational and time management skills.
YHCA1