Serious job seeker with long-term goal. No for short term job seeker.
Job Summary:
We are seeking a detail-oriented Front Desk Receptionist to join our team.
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- As a Front Desk Agent, you will be the first of contact for our guests and will provide exceptional service throughout their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional manner
- Assist with reservations and room assignments
- Maintain accurate guest records and ensure confidentiality of personal information
- Process payments and maintain cash handling procedures
- Collaborate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements:
- Strong phone etiquette and familiarity with phone systems
- Knowledge of hospitality management software is an advantage - Ability to handle difficult situations with patience and professionalism
- Strong attention to detail and organizational skills
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Answer and direct phone calls promptly
- Maintain a tidy and presentable reception area
- Provide administrative support to staff as a personal assistant
- Handle customer inquiries and provide information about services
Requirements:
- Previously experience with hotel Front desk receptionis.
- Strong organizational skills with the ability to multitask effectively
- Excellent customer service and interpersonal skills
- Proven ability to work as part of a team and independently
This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a proactive individual with excellent communication abilities and a passion for providing top-notch service, we encourage you to apply for this role.
Job Type: Full-time
Pay: $9.00 - $11.00 per hour
Expected hours: 40 per week
Schedule:
Work Location: In person