Just Jump Trampoline Park is seeking a full-time Assistant Manager for our facility in Dalton, GA. We are looking for a responsible, positive, and friendly individual with excellent communication skills and team leadership experience to lead in a fast-paced, high volume environment.
Assistant Manager Overview: To provide excellent customer service while meeting and exceeding all company standards based on the Mission, Vision and Values of Just Jump with all duties resulting in a Safe, Fun and Clean environment.
Mission: To help people of all ages discover health and happiness in an exciting, safe and innovative environment.
Vision: It is our goal to be the preferred family entertainment center in our region, achieving the largest market share by providing:
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A happy and clean environment for all ages.
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Safety as a priority for all participants.
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Excellence in service.
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State-of-the-art equipment and facility.
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A positive experience for all participants, observers and employees.
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Exceptional value.
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Individual products, group events and other activities that exceed customer expectations.
Values:
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Safety
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Trust
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Respect
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Accountability
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Honesty
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Health and wellness
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Positive environment
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Employee satisfaction
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Community commitment
Assistant Manager duties include, but are not limited to supporting the Park Manager in the following:
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Hire, motivate and train 20+ Team Members.
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Understand, follow, improve and enforce all safety guidelines.
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Serve all guests and Team Members in a positive way per Just Jump standards, bring all complaints or concerns to a resolution that is best for all.
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Ensure all daily, weekly, monthly and annual maintenance is completed.
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Lead team in maintaining a clean facility by understanding, delegating and inspecting all cleaning tasks.
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Supervise staff time, attendance and productive to meet customer demand and business needs.
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Create and communicate a weekly employee schedule.
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Manage cash in a secure, thorough and accurate manner.
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Track and manage inventory.
Qualifications for the Assistant Manager in order to ensure effectiveness in each job function include:
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Must be 18 years or older.
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Friendly personality and a positive attitude.
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Love of people of all ages, particularly children.
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Ability to properly handle customer concerns.
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Ability to remain calm and think fast in a sometimes hectic environment.
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Ability to follow procedures and directions, while working independently.
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Comfortable enforcing Just Jump policies and safety requirements.
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Team player and strong work ethic.
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Punctuality is a must.
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Must have a flexible schedule.
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Must provide excellent customer service and a professional appearance.
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Must be able to communicate and interact well with customers and coworkers.
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Ability to work in a standing position for long periods of time.
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Ability to project a loud clear voice.
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Ability to handle money.
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Ability to manage large groups.
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Ability to be cross trained.
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Responsible and self-motivated.
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Professional, happy and engaged appearance.
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Reliable transportation.
Education and/or Experience:
Bachelors Degree in a related field or equivalent job-related experience.
Job Types: Full-time
We offer:
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Competitive benefits package.
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Opportunity for advancement in a growing company.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 35 40 per week
Benefits:
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Dental insurance
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Employee discount
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Health insurance
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Paid time off
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Vision insurance
Experience level:
Shift:
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8 hour shift
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Day shift
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Evening shift
Weekly day range:
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Every weekend
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Monday to Friday
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Weekends as needed
Education:
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High school or equivalent (Preferred)
Experience:
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Customer service: 1 year (Preferred)
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Supervising: 1 year (Preferred)
Language:
Shift availability:
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Day Shift (Preferred)
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Night Shift (Preferred)
Ability to Commute:
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Dalton, GA 30720 (Preferred)
Ability to Relocate:
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Dalton, GA 30720: Relocate before starting work (Required)
Work Location: In person