Provides guidance on human resources operational issues, employment law, and designs, implements and supports a variety of human resource programs including general HR program/policy development, administration, and compliance, employee hiring, onboarding, termination, and records maintenance, employee and labor relations and communications, immigration services as needed and HR related training or other special projects. Anticipates and plans for long-term human resource needs and works in partnership with business management to develop programs and initiatives to meet management needs.
Essential Job Duties
- Perform various human resources duties and partners with COE in areas such as recruiting, employment, compensation, benefits, training, employee relations, or other special projects.
- Provide guidance on human resources operational issues, employment law, and develop new programs and initiatives to meet management needs.
- Partner with management teams to facilitate the delivery of HR services.
- Serve as contact for employees and answer questions regarding HR policies and procedures.
- Administer various human resources plans and procedures for employees; assist in the development, implementation, and maintenance of employee handbook, policies,and procedures and policies.
- Support talent acquisition and/or onboarding functionsand processes as needed. Assist in recruitment process steps such as sourcing, scheduling, employee selection, background checking, offer generation, onboarding,and record retention.
- Support employee relations function and processes. Investigate employee complaints, facilitate actions to resolve employee issues and/or escalate them to next level as appropriate, and ensure accurate and timely resolution and documentation of concerns or issues.
- Assist in management of leaves of absence, workers compensation cases and unemployment claims, and support other HR processes such as benefits enrollment, performance appraisals, and merit.
- Create reports and evaluate results to make recommendations on new approaches, policies, procedures, and continuous process. Ensure employee data integrity and confidentiality. Recommend intranet content.
- Perform other related duties as required and assigned.
Education & Experience:
- Bachelor's Degree in Human Resources, Business, or related field.
- 2+ years of related human resources experience.
Preferred Qualifications:
- Professional in Human Resources (PHR)and/or SHRM Certified Professional (SHRM-CP) certifications.
- Bi-lingual capability (English/Spanish in U.S., English/French in Canada).
Knowledge/Skills/Abilities:
- Knowledge of principles and practices of personnel administration including federal and multi-state or province rules/regulations regarding Human Resources.
- Effective oral and written communication skills.
- Excellent interpersonal skills.
Essential Physical Demands/Work Environment:
- This position requires sitting and typing for long periods of time.
- Must have the ability to work under conditions of frequent interruptions and be attentive to details.
- Occasional travel.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts