Operations Manager
Rental Operations – La Mirada, CA
Med One Group, a leader in the medical equipment finance industry for over 25 years, is seeking an Operations Manager in the La Mirada, CA area. Compensation, depending on experience, annually $75,000-$85,000.
Med One Group Operations Manager will be responsible for ensuring the effective functioning of the warehouse and operation functions and partnering with their sales counterpart. Operations Manager is tasked with providing oversight, direction, training of a team comprised of customer service personnel, responsible for medical equipment processing, delivery, scheduling, and inventory maintenance.
Essential Functions
- Ability to perform in a fast-paced environment.
- Build and leverage strong relationships with customers in collaboration with Sales.
- Site organization including warehouse and office structuring, cleanliness and organization, stocking of supplies, interface with Home Office IT, business licenses and interface with local property management company.
- Establish clear goals that align with the efforts of the organization’s; ensures synergies between people, processes, and strategies to drive flawless execution of business objectives.
- Set high standards and accountability with staff and ensure compliance of all policies and procedures.
- Partner with Sales and Management to provide solutions for customer needs, executing win-win solutions.
- Demonstrate leadership to inspire others by modeling a positive commitment to the business, peers, other departments, direct reports, and clients.
- Use business and financial acumen to assist with contract management and account margin maintenance, including Profit and Loss (P&L) statement and budget management.
- Focus on continuous improvement of processes, products, and services and exploring innovative ways to do the job. Willingness to consider change and to adapt.
- A willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required.
- Participate in On-Call rotation and take calls after hours when necessary to support staff.
Job Requirements
- 1-2 years demonstrated leadership abilities to energize team to perform at the highest levels. Experience in the medical equipment rental industry a plus.
- Must be highly motivated and able to work independently.
- Excellent communication skills, both written and verbal.
- Proficient PC skills with emphasis on accuracy.
- Proven ability to deliver excellent customer service.
- Strong interpersonal and organizational skills with attention to detail.
- Bachelor’s degree or equivalent experience functioning as Warehouse Manager / Supervisor.
Additional Information:
Med One has a great working environment with a great team of coworkers who take pride in their work. We offer a competitive rate of pay, competitive benefits package; including: medical, Health Savings Account funded (in part) by Med One, dental, vision, life insurance, and short & long-term disability. We offer a 401k plan through Vanguard that you can start contributing to on the first of the month after 30 days of employment. After one year of service the company will match your 401k contribution up to 5% of what you’ve contributed. We offer paid time off, holiday pay and a quarterly bonus based on performance.