Summary
The Laboratory Technician is responsible for specimen collection, processing, testing, reporting, and quality control in a kind and caring manner.
Essential Duties and Responsibilities
- Properly start lab equipment daily; run and document controls; perform maintenance and cleaning of equipment as scheduled per written protocols.
- Greet patients upon encounter, verify patient identity at each encounter, explain procedures to be performed, obtain verbal consent, and address patient questions and concerns.
- Manage difficult or emotional patient situations, respond promptly to customer needs.
- Treat people with respect, inspire trust of others, work with integrity, and uphold organizational values.
- Collect specimen from the patient utilizing the approved equipment, sequence and procedure.
- Draw blood from patient’s finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples.
- Follow established procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results.
- Perform authorized tests within the technician’s skill level as determined by education, training or experience and technical abilities.
- Report results timely and notify providers of abnormalities.
- Identify problems that may adversely affect test performance or results and follow procedures for the reporting and correction of deviations.
- Document corrective actions taken when test systems deviate from established performance specifications.
- Adhere to laboratory quality control procedures and document all Quality Control activities, instrument and procedural calibrations, and instrument maintenance.
- Conduct proficiency testing and maintain records which demonstrate that such testing is conducted in the same manner as patient testing.
- Utilize lab software, electronic medical records, and any other lab equipment according to the proper procedure and instruction.
- Observe safety and security procedures. Report potentially unsafe conditions to management.
- Respond promptly to customer needs; Respond to requests for service and assistance.
- Regular attendance to ensure efficient clinic operations.
Other Duties and Responsibilities
- Order and stock supplies weekly.
- Perform drug screening collection procedures in accordance with established rules and regulations.
- Other duties and responsibilities as assigned.