POSITION SUMMARY
Our IT Department plays a vital role in implementing and maintaining technology to support our Manufacturing and Distribution business. We are looking for an individual that would like to join our Infrastructure and End User Support team.
Job Responsibilities
- Helpdesk and Infrastructure support
- Field support calls, chat support, and emails from user requesting assistance with software, hardware, connectivity, printing, cell phones, etc
- Document and follow-up of support requests
- Load specified software packages such as operating systems, office software, third party software, updates, patches, firmware onto workstations. Setup new PCs and Laptops
- Support and maintain windows servers OS and Patching
- Work with vendors as needed
- Consulting users to determine functional specs
- Other duties as assigned
Job Requirements
· High School Diploma or GED required
· Basic technical knowledge on the IT preferred
· IT experience, Certificate or Associates preferred
· Must have excellent interpersonal and communication skills (verbal and written) necessary to communicate effectively with employees at all levels.
· Ability to work independently, gather necessary information to resolve problems and multitask
· Flexible work schedule to meet department and end user needs
· Willingness to learn any technology and IT related work
· Strong analytical and problem-solving skills
· Strong determination to perform excellent work
· Works well within a team
DISCLAIMER
The above statements are intended to describe the essential elements, general nature, and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties, and skills required of such classified personnel.
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
Schedule:
Ability to Relocate:
- Terre Haute, IN 47804: Relocate before starting work (Required)
Work Location: In person