Responsibilities:
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
Requirements:
- Excellent communication and interpersonal skills
- Bilingual in English and Spanish is a plus
- Strong customer service orientation
- Familiarity with HIPAA regulations and compliance
- Ability to work as a TEAM member
- Retail sales experience is a bonus
- Multilingual abilities are highly desirable
We offer competitive compensation and benefits packages, including Vacation and paid time off. Join our team of dedicated insurance professionals and help clients protect what matters most to them. Apply today!
Job Types: Full-time, Permanent
Pay: $29,120.00 - $37,440.00 per year
Benefits:
- Flexible schedule
- Paid time off
Supplemental pay types:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
License/Certification:
Ability to Commute:
- Lake Worth, FL 33461 (Preferred)
Work Location: In person