Cross Creek Insurance Agency is a Independent Insurance Agency founded in 1997. We are located in the center of Hope Mills with a great client based business. We are searching for a competitive producer that can take over a established book of business and who can strategically turn leads into long time customers.
Duties:
- Provide exceptional customer service to clients, assisting them with insurance inquiries and policy administration.
- Conduct telemarketing activities to generate leads and expand the client base.
- Assess clients' insurance needs and recommend suitable coverage options.
- Explain policy terms, conditions, and exclusions to clients, ensuring they have a clear understanding of their coverage.
- Process insurance applications, endorsements, and claims accurately and efficiently.
- Stay up-to-date with industry trends, market conditions, and changes in insurance regulations.
- Collaborate with underwriters and insurance carriers to negotiate favorable terms for clients.
- Maintain accurate client records and documentation in compliance with HIPAA regulations.
Qualifications:
- Proven experience in customer service or sales roles, preferably in the insurance industry.
- Strong communication skills, both verbal and written.
- Excellent interpersonal skills with the ability to build rapport and establish trust with clients.
- Knowledge of benefits administration and insurance products.
- Familiarity with telemarketing techniques and lead generation strategies.
- Understanding of HIPAA regulations and the importance of maintaining client confidentiality.
- Ability to adapt to changing market conditions and effectively promote insurance products.
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet business needs.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Weekly day range:
Work setting:
License/Certification:
- Property & Casualty Insurance Producer License (Required)
Work Location: In person