We are seeking a Front Desk Agent to join our team and provide excellent customer service to our guests. The ideal candidate will have experience in guest relations and phone systems. Duties:- Greet guests and provide them with a warm welcome- Check guests in and out of the hotel- Answer phone calls and direct them to the appropriate department- Respond to guest inquiries and provide information about the hotel and local area- Handle cash, credit card, and other payment transactions- Maintain accurate records of room availability and guest accounts Requirements:- Excellent communication skills, both verbal and written- Ability to multitask in a fast-paced environment- Strong organizational skills with attention to detail- Proficient in computer systems, including Microsoft Office Suite- Ability to work flexible hours, including weekends and holidays Benefits:- Competitive pay- Health insurance- Dental insurance- Vision insurance- - Paid time off If you have a passion for providing exceptional customer service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Front Desk Agent.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
Experience:
- Hotel experience: 2 years (Preferred)
Work Location: In person