Operations Manager
RESPONSIBILITIES:
- Manage our 3PL provider(s) to ensure appropriate processes and procedures are developed and maintained to support luxury wholesale and ecommerce channels
- Maintain existing, and further develop, vendor compliance relationships with key trading partners
- Review, develop and implement ecommerce outbound & returns programs
- Proactively identify operational problems, project-related issues, changes, variances and contingencies that may arise; facilitate problem resolution with appropriate parties
- Collaborate with up-stream Supply Chain team to prepare agile inventory & fulfilment projections per accounting for ever increasing, and fluctuating demand
- Produce and distribute key benchmark reports on carriage, shipping, and inventory reports, including exception management, trouble shooting and resolving issues
· Continue to evaluate service and cost and further extract value from our key trade partners. · Visiting warehouses and 3Pls monthly or as needed.• Inventory management, procurement, tracking, receipt of goods.• Physical audits and cycle counts as needed.• Work with all Bond No.9 warehouses & 3Pls on system integration, reporting and operational needs to ensure strong processes are in place.• Management of quality control procedures and training including follow up with vendors on any QC issues that arise to achieve resolution.• Creation of new and standardized systems and policies as needed to run the company more efficiently and effectively.
• Must have at least 3-5 years of sales & operations experience in the beauty industry.
- Demonstrable competency in strategic planning and process improvement.
- Working knowledge of IT /Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
- Excellent communication and interpersonal skills
- Aptitude in decision-making and problem-solving
Job Type: Full-time
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- New York, NY 10012 (Required)
Ability to Relocate:
- New York, NY 10012: Relocate before starting work (Required)
Work Location: In person