One toTwo years professional work experience required in the Data Analyst field:
The Data Analyst I role at Service CU is focused on end-to-end data analysis, including requirements gathering, data profiling, data mapping, data aggregation, and data visualization. This will require proficiency in interpreting data, trends, patterns in complex data sets, and technical expertise with SQL and Tableau. Successful applicants will have the ability to develop, interpret and/or use artifacts like business requirement documents, business workflows, and data lineage diagrams. Efficient collaboration with both business and technology teams, as well as external vendors, is required. This position will also assist in implementing a data driven culture and championing data governance & data literacy across the organization.
Position Responsibilities:
· Using SQL, Tableau and/or other appropriate tools interrogate data (profile, map & aggregate) to fulfill both ad-hoc and solution development requests.
· Independently or in collaboration with a Business Analyst, gather, analyze, document and validate the needs of the request originator and any other key stakeholders.
· Recognize opportunities to automate processes for optimization and increase efficiency.
· As an overlay to all work, provide continual assistance with the identification, assessment, and resolution of data quality issues.
· Support the use of governed referential data amongst the team, the wider data analytics community, request originators, and other stakeholders.
· Assist in the fulfillment of projects from planning through to implementation.
· Adhere to organization and department standards and processes such as Change Management, Information Security, and Data Governance.
· Identify value-add opportunities that the analytics team can assist with and overlooked touch-points with data that may need to be understood for impacts and/or opportunities.
· Maintain confidentiality regarding credit union policies and procedures, financial data, personal information, and work-related events.
· Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust and respect.
· Perform other duties as assigned, when needed.
Required Knowledge and Skills:
· Intermediate capabilities with SQL
· Experience with Tableau or a similar visualization/BI tool
· Experience with Snowflake highly valued.
· Ability to organize and manipulate data sets to extrapolate conclusions
· Working knowledge and awareness of statistical techniques (regression modeling, classification, etc.)
· Knowledge of and experience with software development teams, industry best practices, regulations & compliance, and quality assurance techniques
· Able to identify and research data anomalies (e.g. mismatched records, nulls, repeating records)
· Previous experience in Financial Services is strongly preferred
· Excellent critical and analytical thinking skills
· Strong problem solving skills
· Excellent task management, organizational, and communication skills with great attention to detail
· Excellent written skills to formalize recommendations to Senior Management
· Able to be productive without supervision
· Willing to learn using available resources
· Strong interpersonal skills and ability to solicit participation and input from others
· Experience with MS-Office with particularly strong skills in Word, Visio, and Excel
Education/Experience/Certifications:
Education: Bachelor’s degree, relevant professional qualification or acceptable industry experience required
Experience: 2+ years of experience, intermediate capabilities with SQLandTableau or a similar visualization/BI tool. Previous experience in Financial Service strongly preferred.
Job Type: Full-time
Pay: From $71,487.71 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid holidays
- Tuition reimbursement
- Vision insurance
Schedule:
Ability to Relocate:
- Portsmouth, NH 03801: Relocate before starting work (Required)
Work Location: Hybrid remote in Portsmouth, NH 03801