Job Description:
Position: Technical Writer
Location: Austin, TX, 78744
Duration: 12+ Months contract with possible extension
Client: Texas workforce Commision
Job Description-
DESCRIPTION OF SERVICES
DESCRIPTION OF SERVICES
Texas Workforce Commission (TWC) requires the services of one (1) Technical Writer, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Technical Writer, Level 2 and the specifications outlined in this document for TWC.
TWC’s Governance, Risk, and Compliance team is in need of a Technical Writer, Level 2 to perform technical writing assistance with updating Cybersecurity documentation. General duties shall include, but are not limited to, the following:
- Develop and maintain standard operating policies and procedures (SOPs) and other technical documents
- Responsible for all phases of document generation including research, writing, customer verification, incorporating updates and delivery
- Coordinate meetings and collaborate with internal subject matter experts to collect and interpret input
- Receives requests, plans and organizes work, and reports progress to management
- Ensures compliance with all Federal, State, and agency laws, rules, policies, and procedures
- Perform other duties as assigned.
Minimum Requirements:
Years
Skills/Experience
4-7
Producing high level documentation in a technology environment
4-7
Strong working knowledge of Microsoft Office Suite, (Word, Excel, Outlook, PowerPoint, Visio, and SharePoint) and Adobe Acrobat Pro
4-7
Knowledge of and familiarity with Cybersecurity concepts
4-7
Skill writing and/or editing technical or business documents
4-7
Skill communicating with professional staff to develop positive effective working relationships and establish credibility, trust and confidence
4-7
Experience conducting high-level research with significant independence
4-7
Ability to deliver high-quality documentation paying attention to detail
4-7
Ability to quickly grasp complex concepts and make them easier to understand in text and graphics integrity and profiling source data
4-7
Ability to produce appropriate documentation for the intended audience
4-7
Ability to write user friendly operating procedures
4-7
Ability to work under pressure and successfully manage multiple overlapping deadlines
4-7
Ability to be self-motivated, proactive, work independently, and effectively manage your time
4-7
Ability to communicate effectively orally, in writing and on the telephone
4-7
Skilled at building strong customer relationships with excellent customer service
4-7
Knowledge of Texas State Government structure and the Texas Legislative process
4-7
Writing in a standard writing style, such as APA, MLA, or CMS.
4-7
Writing for style preferences, such as gerunds, active voice, etc.
Job Types: Full-time, Contract
Pay: $49.00 - $50.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
Experience:
- Microsoft Powerpoint: 1 year (Preferred)
Work Location: Remote