- Small Animal Hospital is looking for an experienced, veterinary customer service representative to join our incredible team. We offer a full time, 4 day work week with weekends off and competitive pay and benefits including 401 K matching, paid time off, pet savings account and much more. Candidate must have excellent communication skills and compassion to pets and people. This job requires the ability to MULTITASK due to high volume phone calls and appointments. We are a cross trained facility seeking strong client communication skills, veterinary knowledge and surgical experience. Harmony Animal Hospital is a full service animal hospital that features Idexx laboratory, cold laser therapy, digital radiology, ultrasound, acupuncture and Avimark software. Only candidates with previous animal hospital experience will be considered. Please email resume or stop by in person to fill out an application.
- Greet and welcome clients and their pets in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk area
- Collect and update patient information, including medical history and insurance details
- Assist veterinarians and veterinary technicians with various procedures and treatments
- Handle cash transactions, process payments, and maintain accurate financial records--
- Triage emergency patients
-Provide knowledge with answering pet questions owners may have
-Housekeeping and organization of the reception area and waiting room
- Provide general information to clients regarding pet care, vaccinations, and preventive treatments
```Qualifications:```
- Previous experience working in a veterinary clinic or animal care setting is preferred
- Knowledge of veterinary terminology and procedures is a plus
- Excellent communication skills, both verbal and written
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient computer skills, including experience with veterinary software systems
- Attention to detail and strong organizational skills
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Expected hours: 37 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Canton, GA 30115: Relocate before starting work (Required)
Work Location: In person