The Housekeeping Attendant is responsible for ensuring all assigned areas (e.g., common areas and residences) are neat, clean and tidy. They also are responsible for addressing housekeeping-related guest and resident requests and issues in a timely and professional manner. The Housekeeping Attendant promotes a positive community image to residents, guest and associates and is pleasant, honest and friendly.
Key responsibilities include:
- Perform daily housekeeping functions and specific tasks as assigned and according to company standards using proper cleaning and disinfecting solutions and procedures; housekeeping tasks include dusting, sweeping, trash removal, vacuuming, dusting, mopping floors, laundering linens, cleaning bathrooms, changing sheets, replenishing supplies, etc.
- Consistently offer professional, friendly and engaging service.
- Assist in maintaining an operating environment that assures a consistent, high level of resident and guest satisfaction.
- Maintain resident confidentiality.
- Know and comply with Residents’ Rights rules.
- Ensure that equipment, work and supply carts are properly cleaned and stored.
- Ensure that an adequate level of housekeeping supplies is always maintained and advise the Director of Housekeeping about supply needs.
- Ensure that established Universal Precautions and infection control, isolation, fire safety and sanitation practices and procedures are maintained and followed when performing housekeeping duties; promptly report any hazardous conditions and equipment to the Director of Housekeeping.