STATEMENT OF PURPOSE: (Job Summary)
Responsible for answering incoming calls, directing calls to appropriate associates, greeting and directing visitors, mail distribution, customer walk-in order management and general administrative support.
SKILLS/QUALIFICATIONS:
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High School diploma or GED. Minimum Associate’s degree preferred.
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One year of receptionist and/or administrative experience.
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Telephone skills; strong oral and written communication skills.
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Working knowledge of MS Word, Excel and Outlook. Experience with AS400 operating system is desirable.
JOB DUTIES:
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Answers telephone and routes callers to appropriate associate.
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Greets and directs visitors to the company.
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Provides callers with information about the company such as company address, location, website, orders, etc.
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Receives, sorts, and distributes postal and interoffice mail.
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Coordinates the pick-up and delivery of express mail services and assists vendors such as water delivery, vending machine reps, etc.
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Takes payments for walk-in customer orders via cash and credit card transactions, and balances cash drawer.
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May make bank deposits and perform other routine local errands as needed.
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Assists with hospitality needs including conference room set-up, employee appreciation events, catering assistance.
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Maintains tidiness of front lobby, conference rooms, and break room. Some light dishwashing and operation of dishwasher is required.
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Assists other departments with.
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
PHYSICAL DEMANDS:
Visual acuity, speech, hearing, and hand and eye coordination required. Subject to long periods of sitting. Must be able to lift up to 25 lbs., bend, stoop, kneel, crawl, twist, and reach.
About Four Seasons Sales & Service:
Four Seasons was founded on an unwavering principle... give customers what they want and need to operate a successful, stress-free business. That is the reason we offer you a premium catalog filled with all the latest products, a 120,000 square foot warehouse, a knowledgeable and well-informed staff, innovative technology and the best customer service in the industry. We understand that to help you achieve your goals, we have to continually expand our resources. Four Seasons is proud to be part of an employee stock ownership plan. This means that Four Seasons' specialists and team members have the ability to share in our company's success. We understand that to help you achieve your goals, we have to continually expand our resources. We have a team of incredibly productive and highly motivated individuals that will settle for nothing less than excellence. What does this dedication mean for you and your business? This means your order will be taken, shipped, and arrive at your salon in the most professional and expedient manner possible. Your satisfaction ensures our success. Check us out at http://www.fstanning.com.