Description:Job Title: SOS Assistant (Nights)
Reports to: SOS Manager
Location: Denver
Compensation: $19.87 - $21.93 / hour (+$1 Shift Differential), generous benefits including 401k matching, 100% employer-paid premiums for health, dental, vision; paid vacation, holiday pay, and paid parental leave
The SOS Assistant (Nights) will work in collaboration with the SOS Site Manager and SOS Coordinators to ensure that the SOS space provides a safe, stable, healing, and supportive environment for residents, staff, volunteers, and the broader community. Specifically, the SOS Assistant will support the on-site SOS Coordinator in their leadership to the Safe Outdoor Space operations and programming as outlined below.
The expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below:
- 30-40 hrs/wk on site at SOS, 10-hr shifts
- 9:30pm-7:30am
- Additional time will be spent in organizational meetings and meeting with SOS residents, etc.
Key Area #1 - SOS Operations
- Resident Support
- Resident Participation
- Perform site walks in coordination with SOS Coordinator
- Monitor daily activities using the Daily Activity Log, this includes issues, incidents, and other notable occurrences
- Accountability/Complaints/Compliance
- Support SOS Coordinators with Resident compliance with SOS Use agreements, and notify residents when they are not in compliance.
- Track and record these notifications, follow-up plans, etc.
- Complete all Public Health cleaning and food temp logs are completed
- Support SOS Coordinators with SOS Use agreements, and notify residents when they are not in compliance. Track and record these notifications, follow-up plans, etc.
- Report resident accountability and non-compliance to SOS Coordinators
- Support SOS Site Manager with Resident accountability process including exiting residents when appropriate and with guidance
- Communication with SOS residents while providing stable, trauma-informed interactions with residents
- Ensure information is distributed to SOS residents effectively including outreach schedule, resources, etc.
Key Area #2 - SOS Programming
- Personal SOS resident support
- Build Relationships with SOS residents
- Build relationships and establish rapport with residents
- Connect SOS residents to resource navigation
- Connect SOS residents to personal crisis support as needed
- Assist with coordination of Community Dinners
- Prepare space and set up for dinners
- Make sure plates and utensils are available
Key Area #3 - Conflict Management and Crisis Response
- Conflict Management and Resolution coordination with SOS Site Manager
- Provide a supportive role in any Conflict Management or resolution coordination with guidance from Site Coordinator
- Violence/Threats of Violence coordination with SOS Site Manager
- If violence or threats of violence break out at the SOS, support Site Coordinator with responding and reporting to SOS Manager
- Provide a support role for Exiting residents as necessary with guidance from SOS Site Coordinators
Key area #4 - Metrics and Reporting
- Support SOS Coordinator with filling out all Site logs, i,e. Cleaning logs, Site Walks, Meal Temps
- Support SOS Site Manager with data collection and reporting, as needed
Other Responsibilities
- Other duties as assigned. We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the SOS community and the individuals that reside there.
Requirements:Skills Needed:
- Cultural Competence
- Time management
- Excellent written and verbal communication
- Ability to relate to people from diverse backgrounds and experience
- Trauma-Informed approach
- Creativity and flexibility
- Resilience and thick skin
- Anti-racist, anti-oppression lens
Pay: $19.87 - $21.93 per hour