We are the Westin San Diego Bayview, a luxury hotel boasting a prime location in the heart of downtown San Diego!
We are seeking an experienced Night Audit Supervisor, to join our talented Guest Services team, join us today!
*** MUST HAVE HOTEL NIGHT AUDIT EXPERIENCE - MARRIOTT EXPERIENCE HIGHLY PREFERRED.
RESPONSIBILITIES:
- Set the standard for guest relations at the Front Desk.
- Initiate and complete the End of Day process.
- Complete the Night Audit checklist & procedures daily.
- Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).
- Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
- Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
- Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
- Prepare and distribute the Daily Flash Report as needed.
QUALIFICATIONS:
- Must have 3 to 5 years of hotel / resort Night Audit experience
- Must have 1 of 2 years of supervisory experience
- Must have flexibility of schedule, to include overnights, weekends and holidays
- Must have Hotel / Resort Property Management System (PMS) experience, LightSpeed highly preferred
Proud EOE / Pay Rate is $21.50/hour
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Food provided
- Health insurance
- Health savings account
- Paid jury duty
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
Work Location: In person