Starting at $15/hr plus comission!!!
Commission paid on Protection Plan and Accessory sales!!!
The leader in professional electronics repair, uBreakiFix by Asurion, is NOW HIRING!! We are looking for talented individuals that wish to hone their skills as technicians and customer educators. We break stuff in the name of science and accept things broken - by maybe more accidental means - in order to fulfill our need to repair. We’re the master menders, the resurrectors of tech, the purveyors of device devastation. We’re the guys and gals at the other end of the counter assuring customers that we can fix it all and the ones behind the curtain making sure that every customer has a great experience.
Dare to explore your techie side with us!
Tasks and Responsibilities:
- Diagnose, troubleshoot and repair devices
- Provide recommendations for problem resolution
- Explain complex technical issues to customers in a non-technical, simple to understand manner
- Provide repair and replacement estimates to customers
- Ensure that all repairs meet or exceed uBreakiFix quality standards
- Greet customers in a friendly manner and maintain a positive work environment
- Answer phone calls to the store with a professional, courteous and friendly demeanor
- Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
- Keep track of all devices and inventory while safeguarding all store stock
- Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
- Maintain the cleanliness and professional appearance of the store
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V
Preferred Qualifications:
- A+ Certification
- Apple Certified Macintosh Technician (ACMT)
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store
Must pass Drug, Driving, and Background screenings. Must have drivers license.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Weekends as needed
Supplemental pay types:
Application Question(s):
- Ability to pass Drug, Driving, Background screenings.
Experience:
- Customer Service: 1 year (Preferred)
- Device Repair: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person