Job Summary:
We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in hospitality management and possess exceptional leadership skills.
Responsibilities:
Oversee daily operations of the restaurant to ensure smooth and efficient service.
- Ensure compliance with health and safety regulations.
- Monitor inventory levels and order supplies as needed.
- Implement standard operating procedures.
- Maintain a valid Food Manger Certification
- Recruit, train, and supervise all staff, including scheduling and performance evaluations.
- Foster a positive work environment and promote teamwork and professional growth.
- Ensure staff adhere to Shipleys policies and procedures.
- Address and resolve staff conflicts or issues.
- Ensure high standards of customer service and satisfaction.
- Address customer complaints and feedback promptly and effectively.
Qualifications:
Strong understanding of restaurant operations, financial management, and customer service principles.
- Proven track record of driving sales and profitability.
- Excellent leadership, interpersonal, and communication skills.
- Ability to work under pressure and in a fast-paced environment.
- Minimum of 2 years’ experience in restaurant operations, general or assistant manager experience preferred.
If you are a results-driven individual with a passion for delivering exceptional guest experiences and have the required qualifications, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bakery
- Coffee shop
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
Ability to Relocate:
- Houston, TX: Relocate before starting work (Required)
Work Location: In person