Job Overview:
The Dispatch/Scheduler will be responsible for providing on-time delivery service to Cement, Lime and construction customers in a detailed, timely and professional manner. This role will involve the solicitation of and management of the company and owner operator trucks. This position requires the employee to perform a wide variety of customer service functions, but not limited to the following:
Responsibilities:
- Compile daily trucking demands from all stakeholders
- Communicate accurate addresses and delivery instructions to drivers
- Utilize dispatching software and GPS tracking to ensure trucking is being efficiently utilized
- Utilize software to clock in and out trucks to ensure accurate billing
- Monitor internal and external jobs to ensure demands are met while maintaining efficiency
- Communicate with truck owners/operators about re-tasking as needed
- Calculate and communicate haul rates
- Notify customers in advance of late delivers or delays in service
- Keep the customer service/dispatch manager and sales department informed of problems or concerns throughout the day that may require their knowledge or attention
- Other duties and responsibilities as assigned
- Reliable attendance is required
- This position is considered "Safety Sensitive"
Who You Are:
- High School Diploma
- Prefer 2 years of dispatch experience
- Ability to interact and clearly communicate with internal and external personnel, customers, and supporting agencies
- Detail-oriented
- Strong interpersonal, analytical and computer skills
- Proactive, self-motivated, organized and team focused
- Ability to be flexible
Benefits include:
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday- Friday 5am - 5pm
- Rotating on call schedule
Job Type: Full-time
Pay: $21.17 - $25.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Home daily
Experience:
- Dispatching: 2 years (Preferred)
Ability to Commute:
- New Braunfels, TX 78132 (Required)
Ability to Relocate:
- New Braunfels, TX 78132: Relocate before starting work (Required)
Work Location: In person