We are looking to hire a Clinical Assistant. In this role, you will be responsible for providing administrative support to ensure the efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality, and in a timely manner.
Responsibilities
- Answer phone calls and allocate tasks accordingly
- Upload results into patients charts
- Scan and update all documents / IDs / insurance cards
- Contact labs to correct any mistakes
- Follow up on test results to ensure they are all received
- Task and transfer incoming emails, texts and faxes
- Upload medical record requests and release forms
- Provide patients with billing documents, billing statements and answer billing questions
- Assist with surgery scheduling tasks and requests
- Maintain a clean and welcoming environment
- Provide patients with appropriate forms and records
- Schedule and reschedule appointments as needed
- Assist with checking in and checking out patients
Skills
- Proven working experience as a medical secretary
- Knowledge of medical office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Detail oriented and very thorough
- Social perceptiveness and service-oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficiency in Excel / AthenaHealth / Apple products
- Friendly and welcoming personality
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Phone etiquette: 1 year (Required)
Work Location: In person