As a Customer Service Administrator, your job is to make sure customer interactions with the organization are positive and leave them satisfied. You will take customer phone calls, respond to their inquiries, and assist them with their request for service. You will schedule service, bill the customer and collect payment.
We are looking for a self-motivated, proactive, problem-solving individual to join our team. The ideal candidate will have excellent customer service skills, attention to detail, proficient with Microsoft Outlook and Excel, and will be able to multi-task in a fast-paced environment.
Knowledge of setting up jobs, scheduling service, invoicing and collections is required. If you are looking to be part of a team-oriented company that offers excellent benefits and has a great culture, please apply. Must be able to pass a drug test, background check and have a valid driver's license.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Work setting:
Experience:
- Appointment scheduling: 1 year (Preferred)
- Customer service: 3 years (Preferred)
Work Location: In person