At NMR, it's our goal to create a fun workplace where hardworking people can thrive! NMR is looking for a Marketing Specialist to join our team. As a Marketing Specialist, you will have an opportunity to work with accounts that have locations all over the country!
We are looking for a self-starter to join our passionate team of Marketing Specialists. This person would be responsible for managing websites, social media accounts, and email marketing campaigns. Also would be the point of contact for at least 100 small to medium sized businesses. We understand that our employees have commitments outside of work, we offer flexible schedules including a 4 day work week.
Summary of Responsibilities
You'll be the go-to person for supporting a range of customer initiatives, ensuring top-notch customer service and sales skills to meet our goals. You'll work closely with our customers, providing personalized assistance through calls, emails, and other channels. We'll count on you to identify key decision-makers and build strong business relationships. Keeping up with company standards, you'll ensure our customers have a great online experience across web, social media, and email marketing. Plus, you'll handle Tier 1 support for our app ticketing system and manage our presence on Google Business Profile, including automating text message outreach and posts.
Education/Experience
Bachelors Degree preferred, or Associate’s degree and combination of education and relevant experience.
Customer service experience a must.
Online Marketing experience preferred
Knowledge, Skills and Abilities
Strong written and verbal communication skills
Familiarity with various social media platforms
Exceptional organizational abilities
Enthusiasm for collaborating with people
Effective problem-solving capabilities
Foundational sales skills
Adaptive attitude and willingness to take on diverse responsibilities
Ability to thrive independently and as part of a team
Demonstrated flexibility and eagerness to learn in a dynamic setting
Proficiency in Microsoft Office tools
Basic computer competency
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- SEM: 1 year (Preferred)
- Customer service: 3 years (Required)
Work Location: Hybrid remote in Norwich, NY