Our agency is seeking an individual with good communication skills, that enjoys building relationships with customers, pays attention to detail, and is a problem solver.
Our mission is to provide friendly, professional and personal service to our current clients and new customers.
The ideal candidate will possess a genuine willingness to learn, to be intuitive, and resourceful. Maintain an upbeat, positive, and enthusiastic attitude. Be a great self-starter with a sense of urgency and possess strong communication skills. Ability to multi-task, follow through, and follow up. Practical experience with computers is required.
The following add value to the candidate's resume but are not required: Experience with agency management system, AMS 360 and has an active Property and Casualty Insurance license. These attributes are desirable; however, we will train the right candidate.
The ability to communicate with our Spanish-speaking customers is an added plus.
Key Responsibilities:
- Ensure customer satisfaction, growth, and retention by providing top-quality service and problem-solving.
- Intake client's information for quoting purposes; input information into agency management and rating system.
- Finalize and review quotes with the client.
- Process customer payments within the office, via the internet, and on the phone.
- Communicate with customers on their monthly expiration lists to review changes and process renewals.
- Process customer claims when necessary.
- Help staff greet all customers in a friendly and helpful manner.
- Treat everyone as they would want to be treated.
Salary range is negotiable and commensurate with experience.
Full-time position includes 100% employer paid (employee only) health insurance, life insurance, and disability insurance. Paid time off and profit-sharing plan. We take great pride in maintaining a professional office environment and our history of long-time family-like relationships with all our associates.
Johannesen-Farrar Insurance is an equal-opportunity employer.
Job Type: Full-time
Pay: $32,000.00 - $52,000.00 per year
Benefits:
- Disability insurance
- Flexible schedule
- Health insurance
- Paid time off
Supplemental pay types:
Weekly day range:
Work setting:
Application Question(s):
- Do you have experience with AMS 360?
License/Certification:
- Property & Casualty License (Required)
Ability to Commute:
- Delavan, WI 53115 (Required)
Work Location: In person