About Us
Advantage Wholesale Supply is a full-service apartment building supply company with 5 locations throughout Brooklyn, Bronx, Manhattan and New Jersey. Our distribution center is located in the Bronx with our own fleet of trucks and all of our locations stock a multitude of items. For over 30 years, we have been providing world class service to our customers and pride ourselves on being the industry standard for apartment building supply. To learn more about our company, please visit https://awsupply.com
Customer Service Manager
The Customer Service Manager position essential duties and responsibilities include:
- Calling and emailing customers to collect payments.
- Working with delinquent accounts to strategize & set up payment plans.
- Assisting customers with invoice inquiries.
- Entering customer payments.
- Opening & assigning credit to new accounts.
Qualifications
- Maintain a high level of organization.
- Good Time Management.
- Strong eye for detail and follow through. Accountability is key.
- Excellent communication & interpersonal skills; written and verbal.
- Strong data entry skills with experience in email correspondence.
- Prior experience in Collections/Accounts Receivable.
- Ability to have hard conversations with customers.
Benefits
- Office Hours: Monday – Thursday 8 AM – 5 PM. Friday: 8 AM – 2 PM
- Stable company that’s been in business for over 30 years
- Paid sick/vacation and holiday time
- Medical benefits
- Personalized Attention and Very Friendly atmosphere
- Advancement/Growth Opportunities
- Strong emphasis on team work, collaborative work environment
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Brooklyn, NY 11225 (Required)
Work Location: In person