Our Company
Los Angeles Center of Nose Throat and Allergy (LA CENTA) is dedicated to providing university caliber subspecialty care in the community setting. We are a company founded on the principle of availability and strive to improve the quality of community healthcare in Los Angeles and beyond. We aim to change the way healthcare is delivered and perceived.
Overview
LA CENTA is growing quickly! We are seeking self-motivated, outgoing Medical Receptionist with proficient knowledge of the healthcare industry and medical terminology.
Medical receptionists are the face of the LA CENTAs organization. All medical receptionists are expected to be friendly and helpful. As a medical receptionist, you are often the first person that a patient comes across when entering the office. It is your responsibility to make LA CENTAs first impression. This is a very important position that should not be taken lightly!
- Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries.
- Verifies insurance/eligibility information and ensures appropriate forms are signed and dated.
- Verifies patient demographics and insurance information when scheduling appointments.
- Optimizes patients' satisfaction, physician time, and treatment room utilization by notifying back-office staff when patients have arrived.
- Prepares lab requisition forms as requested by physicians
- Scans Radiology and Lab requisitions to patient files.
- Records outcome of reminder calls made to patients scheduled for procedures and in-office appointments.
- Ensures availability of treatment information by filing and retrieving patient records.
- Helps patients in distress by responding to emergencies.
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required.
- HS Diploma/ GED Required
- At least 1 year of front desk reception experience in a medical setting
- Ear, Nose, Throat & Allergy specialty clinic experience preferred
- Must be bilingual-fluent in both English and Spanish
- General knowledge of HIPAA
- Computer literate, ability to type at least 40 wpm
Must be able to travel within our various Los Angeles based clinics
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Sit for long periods at a time. Stand for long periods of time
- Use hands and fingers in repetitive motions, daily.
- Ability to lift, push, pull up to 10 lbs. periodically.
- Travel to clinic locations as well as other physician and hospital locations within the community.
- Reliable transportation required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Here at LA CENTA we offer medical, dental, and vision insurance. Some perks include employee highlight incentives, paid time off and more! Come be a part of our growing organization and its opportunities for your career development! You will learn and develop alongside a team of professionals who aim to excel in the healthcare industry. Apply now!
Equal Employment Opportunity
LA CENTA is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. LA CENTA does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.'
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person