Leasing Approval Specialist
ROLE DESCRIPTION:
As a Leasing Approval Specialist, you will act as a liaison between potential residents and our team by attending to their inquiries and lease executions. This role is integral to the success and accuracy of the entire team.
REPORTS TO: Client Operations Manager
HOW YOU WILL CONTRIBUTE:
PRIMARY JOB FUNCTIONS - include, but are not limited to:
- Ensure all lease files are prepared and approved according to policy
- Follow qualifications procedures and assist clients with proving sufficient income documentation
- Facilitate resident lease signings within first 72 hours of approval
- Assist with answering overflow multi-lined phones and greeting clients
- Organizing shared calendars and pre-scheduling daily appointments
- Ensure leasing centers are clean and organized daily
- Provide a wide range of administrative and support services to the leasing staff and the Leasing Manager
- Provide weekly leasing and execution reports
- Ensure GHP pending application dashboard is completed weekly
- Regular and physical attendance is required
Professional Requirements
- 2-3 years of experience in a first-class customer service environment.
- Property Management experience a plus
- Real Estate experience is a plus
- Experience with Yardi and Knock is plus but not required
- Great with people - warm, friendly, and helpful in person and on the phone
- Be extremely organized and have the ability to multitask
- Excellent oral and written skills are required
- High school diploma or GED required
- Must pass background and drug test screening.
- May require driving golf cart.
Physical Requirements:
- Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
- Constantly positions self to bend, stoop, reach, and lift
- Occasionally lift/move/carry up to 25 lbs. with/without assistance
- Frequently lift/move/carry 10 lbs.
- Consistently communicate, converse, and exchange information with coworkers, vendors, residents, and visitors
- Ability to remain in a stationary position for extended periods of time
- Constantly operates the computer, 10-key, and other office productivity machinery.
- Consistently work in low to moderate noise levels.
Scheduled Hours:
- Must be available to work on weekends
- Shift schedule 9 am-6 pm and/or 10 am- 7 pm
- 40 Hour weekly commitment required
Salary: $20/hour - $22/hour
Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.