Job Summary
Job Purpose: A very busy surgical practice has an exciting opportunity to join our team in Chelmsford, MA as a Full-time and/or Part-time Front Office Receptionist in our office.
Occasionally, traveling to assist other offices in our practice.
Responsibilities and Duties
Principal Duties and Responsibilities:
o Schedule appointments for patients.
o Answer telephone promptly and in a polite and professional manner.
o Obtain and enter accurate demographic information into EPIC (Electronic Medical Record).
o Schedule appointments correctly - review appointment date, time, location, and provider name with caller.
o Greet patients, and assist them with setting up any follow up appointments or testing as needed.
o Use sound judgment in interactions with patients and other medical offices.
o Understanding of how best to assist our patients.
o Make reminder and rescheduling calls.
o Other Projects as needed.
Qualifications and Skills
Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Computer Skills (knowledge of electronic medical records a must, EPIC preferred), Time Management, Organization, Attention to Detail, Professionalism, Previous medical office experience preferred.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person