THIS IS AN OVERNIGHT POSITION!!!
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We are seeking a dedicated Supervisor Front Desk/Night Auditor to join our team in providing exceptional service to our guests. This position requires a blend of hospitality, guest relations, and organizational skills to ensure a positive experience for all visitors.
**Responsibilities:**
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about hotel services
- Assist with reservations and cancellations
- Process payments and maintain guest accounts
- Perform night audit procedures to reconcile daily transactions
- Ensure the safety and security of guests during the night shift
**Requirements:**
- Previous experience in the hospitality industry is preferred
- Strong communication skills with excellent phone etiquette
- Ability to speak multiple languages is a plus (bilingual or multilingual)
- Knowledge of front desk operations and hotel management
- Attention to detail and ability to handle guest requests promptly
- Availability to work night shifts
Join our team and be part of a dynamic environment where your skills in guest relations and front desk management will shine.
Job Type: Full-time
Pay: From $17.75 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Work Location: In person