Summary:
We are hiring a Hotel Sales Manager at our Home2 Suites by HIlton Houston IAH Airport Beltway 8. The ideal hotel Sales Manager will build rapport with clients, qualify their needs, sell the appropriate hotel to serve their needs, book the business in the Delphi FDC system, and secure the sale with contracts. This person will ensure that operations and event management has all the information needed to adequately service the group.
Solicit, confirm and coordinate Special Corporate and Group sales. Handle customer inquiries and leads requests for groups (e.g., Selected Service/Extended Stay, 10-99 peak room nights based upon property). Respond in a timely manner to incoming group/catering opportunities that are within predefined Group Sales parameters. Work with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.
Important Daily/weekly tasks include but are not limited to:
- Proactive Sales - Seek out new business that would otherwise not utilize the hotel if not for your direct efforts.
- Action Plans/Problem solving- Working with management & sales team to identify issues of revenue generation then execute strategy over a specific period of time.
- Relationship building- Developing an association or connection with potential clients in order to secure long term business.
- Accountability- Communicating actions & recording activities in order to measure efforts, implement successful strategies, and reward accomplishments.
EDUCATION/EXPERIENCE
- Candidates should possess a 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or contain equivalent hotel experience including 3-5 years of hotel sales experience.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
- Tuition reimbursement
Experience:
- Hilton or Marriott Sales: 3 years (Required)
- Upper Midscale hotels: 5 years (Required)
- Delphi.FDC: 1 year (Required)
Work Location: In person