Responsibilities:
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
- Communicating with hotel staff on the status of guest rooms
- Handling cash payments
- Maintain a clean and neat front desk
Qualifications:
- Available for 1st & 2nd shifts is required
- Excellent communication and math skills
- 2+ years' experience in customer service or hospitality preferred
- Able to learn computer functions and other on-the-job skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
- Solid customer service skills
- Strong written and verbal communication skills
- Exceptional customer service skills
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Expected hours: No more than 40 per week
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person