We are looking for a professional Vice President of Operations to coordinate, oversee, and manage our 11 location tobacco outlet/convenience store chain.
The operations manager role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.
Responsibilities
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Skills
- Must have at least 5 years managerial experience in the tobacco industry with in depth knowledge of manufacturer contracts, pricing and promotions.
- Must have at least 5 years of convenience store management experience.
- Strong work ethic
- Proven work experience as operations manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
- Degree in Business, Operations Management or related field
Job Type: Full-time
Pay: $135,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
Education:
Experience:
- tobacco industry: 5 years (Required)
Work Location: In person