Ox Industries encompasses 3 product lines - Kellogg.American Air Compressors, Butler Products and LP Compressor. This position will be based out of our Omni Powertrain Technologies Corporate Office.
http://www.ox-ind.com/
Job Overview:
Coordinate and support the sales team in the flow of company products to customers. Serve as internal liaison between departments and customers.
Duties and Responsibilities:
- Assist the sales team with daily administrative tasks such as preparing proformas, scheduling appointments, sales presentations, managing customer inquiries, qualifying leads and follow up with leads.
- Develop and build relationships with current customer base.
- Maintain customer databases by updating information, tracking sales activities, generating reports, maintaining order schedules and verifying accuracy within customer portals, CRM, etc.
- Respond to customer inquiries promptly and professionally, providing exceptional customer service.
- May be required to to attend trade shows and conduct customer visits.
- Collaborate with other departments such as purchasing, logistics and accounting to ensure effective sales operations.
- Work to develop standardized processes, policies and procedures.
- Provide general support to the sales team as needed.
Qualifications and Requirements:
· Bachelor’s degree preferred.
· Ability to interact with various levels of customers, management and work independently
· Ability to work in a fast paced, multi-tasking, high volume environment.
· Strong communication skills – listening, written and verbal communication.
· Minimum of 1-3 years related experience
· Basic knowledge of sales operations workflow – purchasing, logistics, accounting, etc.
· Intermediate knowledge of MS Office suite and Enterprise Resource Planning systems to include working within and navigating multiple systems
· Highly detailed and organized
· Ability to meet assigned deadlines
· Strong analytical and problem-solving skills
Job Type: Full-time
Pay: From $21.70 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Travel reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Weekends as needed
Travel requirement:
Experience:
- Sales & Customer Service: 1 year (Required)
Ability to Commute:
- Houston, TX 77008 (Required)
Ability to Relocate:
- Houston, TX 77008: Relocate before starting work (Required)
Work Location: In person