RESPONSIBILITIES:
- Create and provide a shot list for photographers to get web lifestyles and web product shots for new arrivals & video
- Help set up for lifestyle, product, and video shoots, and provide scripts for video. Coordinate all details for web photo & video
- Schedule web photos & video shoots with the web photo & video team, and all other involved parties
- Be present during web photo & video shoots
- Arranging for product transport to and from where it needs to go for web photo & video shoots
- Manage time to make sure we accomplish all web photo & video goals
- Work with Manager on all flows within web experience platforms
- Upload approved web graphics & images
- Facilitate website day to day projects as provided by the website manager
- Create collection-specific descriptive/alternate text, help with SEO
- Support all web experience goals as needed
- Strategize product placement for promotions that will benefit the web, communicate with the team that will execute the plan
- Work with a product specialist to coordinate promotions for specific inventory groups
Work with manager & product specialist to fill categories that customers are shopping or that need more variety
QUALIFICATIONS & EXPERIENCE:
- Professional background and practical work experience in high-level customer service and client interactions
- Understanding of sales and the customer experience
Ability to learn digital tools to analyze data and draw actionable insights and conclusions to implement new processes.
- Communicating well with customers digitally, in person, and over the phone
- Working closely with the manager to develop web strategies around the customer experience