Responsibilities:
- Conduct outbound calls to analyze customer needs and provide appropriate solutions
- Gather and document relevant information during customer interactions
- Provide exceptional customer service by addressing inquiries and resolving issues promptly and accurately
- Maintain a high level of professionalism and empathy when interacting with customers
- Collaborate with team members to ensure customer satisfaction
Skills:
- Excellent verbal communication skills
- Strong analytical and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and documentation
- Proficient computer skills, including experience with CRM software
As a Sales Specialist, you will play a crucial role in analyzing customer needs and providing exceptional service. Your responsibilities will include conducting outbound calls, gathering information, addressing inquiries, and collaborating with team members. To excel in this role, you should possess excellent communication skills, strong analytical abilities, and the ability to multitask effectively. Attention to detail and proficiency in computer skills are also essential for success in this position. If you are passionate about delivering outstanding customer service and enjoy problem-solving, we encourage you to apply for this opportunity.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person