Family Team Conference Facilitator
Summary: The Family Team Conference Coordinator coordinates and performs an array of family team conferences (FTCs) involving families enrolled in the Safe Way Forward prevention program.
Responsibilities:
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For Program and Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
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For Program and Supervisors Supporting Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
Essential Job Functions:
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Facilitate FTCs for families and staff to review services, assess progress together, and help develop a plan of action to either ensure further progress towards positive child welfare outcomes or end services as appropriate.
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Coordinate with program staff and families the scheduling of FTCs and re-scheduling of missed and/or cancelled meetings.
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Coordinate & Assign FTC request to ensure the scheduling of separate conferences for SURV & PCH.
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Conduct/facilitate FTCs according to ACS protocol, FTC model and maintain fidelity of the FTC model; with the case planning team and families (in homes and virtually).
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Engage participants in non-ACS facilitated Family Team Conferences; which includes reassessment planning conferences and service termination conferences.
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Conduct a brief review of prior FTC agreement service plan, family history in CONNECTIONS and hard case record prior to the FTC.
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Conduct & participate in debrief meetings prior to FTC and when applicable (a debrief might be required) immediately after an FTC.
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Ensure debrief meetings occur consistently with Case Planner, Trauma Counselor and/or unit Clinical Supervisor, to consult about any unresolved questions and/or concerns.
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Ensure all conference participants sign Summary and Action Plan following conferences; for virtual conferences, facilitator will include a clause stating, “participants signed electronically”.
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Facilitate up to three conferences per day.
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Ensure Language Interpretation Services are secured when an FTC request is submitted and identifies a family needs translation.
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Responsible for timely documentation of FTC’s Summary Plan and date entry of family team conferences in PROMIS and CONNECTIONS; within 72 hours of FTC.
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Maintains & updates FTC Tracker reports on a daily basis for requested and completed FTC facilitations, including monthly FTC summary report.
Secondary Job Functions:
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Float within designated borough to provide FTC facilitation services as needed for the SWF program.
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Review and identify external child welfare resources and community linkages.
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Use conferences to model effective strategies for engagement, assessment and problem solving when appropriate.
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Attend and participate in program staff meetings, case consultations, and related agency, model developer, and external training as appropriate.
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Use knowledge of different types of FTCs and EBMs (e.g., high, medium, low) to make referral recommendations.
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Work collaboratively with team members on challenging issues to resolve barriers or to develop effective interventions.
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Utilize knowledge about ACS standards, SWF internal FTC policies and protocol in helping team to arrive at safety and well-being decisions.
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Coordinate Elevated Risk Conferences with ACS.r
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Perform other duties as assigned.
Interacts with: Quality Assurance Manager, Supervisors, Case Planners, ACS
Qualifications: (includes education and professional experience)
Knowledge and skills:
Utilize the six-stage model for FTCs and encourage and support the use of specific program models (Solution-Based Casework, Functional Family Therapy, and Family Treatment/Rehabilitation) in interactions with families and staff.
Education:
- Master’s degree and License in Social Work, (LMSW, LCSW preferred) or Mental Health Counseling (LMHC) and a minimum of 18 months of experience with children and families preferably in a child welfare setting
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- Master’s degree without a license with 2 years of work experience in a child welfare setting
Experience Required:
- Organizational skills
- Knowledge of child welfare is preferred
- Works to create and support a respectful and collegial environment.
- Ability to clearly summarize a variety of solution and to facilitate consensus.
- Ability to accommodate a flexible work schedule, including evenings.
- Manages group facilitation and collaboration with staff and participants with professionalism and competence, ensuring the success and effectiveness of the program at large.
- Regularly participates in training and professional development to augment conference/group facilitation skills and knowledge.
- Energetic, empathic, genuine, creative, and committed to making a difference for families and within the program, agency, and community.
Other:
- Full time, some nights and weekends
Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please indicate this on your application questionnaire for next steps.
ADA/EEO/OSHA Statement:
Safe Horizon is committed to the principles of equal employment opportunity and compliance with all Federal, State, and Local laws concerning employment discrimination, harassment and retaliation including the Americans with Disabilities Act. Safe Horizon ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, sexual and other reproductive health decisions, religion, marital status, national origin or ancestry, citizenship, lawful immigrant status, physical, mental, and medical disability, veteran status or liability for service in the United States Armed Forces. We are dedicated to providing an inclusive and welcoming environment for all members of our staff and clients.
Hiring Pay Range: 23.08 - 26.54 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center