**Job Summary:** We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel/resort front desk operations during the night shift, ensuring guest satisfaction and accurate financial reporting. **Duties:** - Conduct night audit procedures efficiently and accurately - Handle guest check-ins and check-outs during the night shift - Respond to guest inquiries, concerns, and requests promptly and professionally - Manage phone systems and provide exceptional customer service to guests - Perform reconciliation of daily transactions and prepare reports for management - Ensure the security of the property during the night hours **Experience:** - Previous experience in a front desk or hotel/resort environment is preferred - Familiarity with night audit processes and procedures - Strong guest relations skills with a focus on providing excellent customer service - Proficiency in using phone systems and handling guest inquiries effectively - Multilingual abilities are a plus for better guest communication - Knowledge of night audit functions and financial reporting is beneficial This position offers an opportunity to work in a dynamic hospitality environment, providing valuable experience in night audit operations. If you are a dedicated individual with excellent customer service skills and attention to detail, we invite you to apply for the Night Auditor position.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Every weekend
- Holidays
- Nights as needed
- Overnight shift
- Rotating weekends
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Miami, FL 33126 (Required)
Ability to Relocate:
- Miami, FL 33126: Relocate before starting work (Required)
Work Location: In person