The Claims Specialist (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility to various benefits.
In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA's computer systems to access and update claims information.
REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education. Visit the link to read the qualifications for this position and other entry level positions:
Entry Level Position Qualifications
(https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_Positions.pdf)
SALARY & ADVANCEMENT
Entry into these positions is at the GS-7 level with career-ladder advancement opportunity within the position to the GS-11 level (up to $94,317.00 annually). Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.
SALARY INCREASES:
GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow! See OPM GS Pay Schedules (https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/) for more information on GS pay tables and locality pay.
MAKE A DIFFERENCE IN YOUR COMMUNITY!
Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.
Job Type: Full-time
Pay: From $49,025.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
Education:
Ability to Commute:
- Flagstaff, AZ 86001 (Required)
Ability to Relocate:
- Flagstaff, AZ 86001: Relocate before starting work (Required)
Work Location: Hybrid remote in Flagstaff, AZ 86001