Medical Office Assistant
This is for a full-time position ($20 hr).
Join Our Dynamic Neurology Team in Hackensack!
One of northern New Jersey’s best medical specialty groups, Hackensack Neurology, is seeking candidates with strong skills for our main office. For nearly 30 years, Hackensack Neurology has been setting the standard when it comes to delivering an empathetic patient experience along with efficient care.
If you have drive, talent, and leadership experience in bringing teams together, then we want to talk to you. Take a look at some of the role requirements and send us your resume today!
Job Description
Medical receptionist specialists responsible for efficiently managing patient scheduling ensuring seamless appointment experiences, and ensuring all insurance requirements are meticulously handled. Other duties and responsibilities are listed below.
Duties And Responsibilities
- Deliver exemplary customer service, interacting proficiently via telephone, in person, and through email
- Gather and manage necessary information in preparation for patient appointments
- Possess a strong acumen in insurance processes and computer systems
- Serve as a primary point of contact for patients – greeting, assisting, and directing with a warm and friendly demeanor
- Engage in scheduling, data entry, and maintaining patient records
Education And Experience Requirements
- High School Diploma or GED
- Previous experience in a physician’s office is imperative
- Experience with E-ClinicalWorks EMR a plus
- Knowledge about insurance precertification processes a plus
Skills And Abilities
- Strong interpersonal skills
- Motivated and detail-oriented
- Ability to operate basic office equipment including scanners
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to multi-task
- Ability to identify and solve problems, and facilitate problem solving
- Attention to detail
- Time management skills - ability to prioritize and work quickly and efficiently when there are multiple patients to assist
- Ability to deal with stressful situations such as dissatisfied clients
- Ability to establish and maintain effective working relationships with fellow employees
Working Environment
- Work is performed primarily in an office setting
- Environment often fast-paced, deadline oriented
- May work alone or as necessary with a partner
Why join us?
- Be part of a team that is passionately committed to providing high-quality patient care
- Thrive in a busy, energetic work environment where your contribution is recognized and valued
- Engage in rewarding work, assisting patients and supporting a dedicated healthcare team
How to Apply
Interested applicants, please send your resume along with a cover letter detailing your relevant experience to neurologygroup1@hotmail.com. We look forward to building a stronger team with your expertise!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
Work Location: In person