Job Description
Company: Off Duty Services, Inc., a Protos Company
Title: Accounts Receivable Manager
Location: Houston, TX
Reports to: Director of Accounting
Off Duty Services, Inc. (ODS), a nationwide security provider for S&P500 companies, has an immediate need to fill the position of Accounts Receivable Manager. ODS is part of the Protos Security group of companies and is the leader in the off-duty security segment in the nation, offering a wide variety of complementary services, including off duty police, security guards, remote monitoring and more.
Position Overview & Responsibilities
This position is primarily responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures by performing the following duties.
The Accounts Receivable Manager’s core responsibilities will include the following:
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Supervise a team of five AR coordinators and ensure timely billing cycles are maintained, completeness of billings, client issues are addressed timely, and accuracy of billing records in work order and accounting systems.
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Manages the accounts receivable and revenue recognition processes for the company, ensuring proper issuance, recording and submission of invoices.
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Posting of cash receipts/clearing and account reconciliations, identifying, and resolving any discrepancies with customers and internal teams.
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Maintains complete set of Customer records, inclusive of payment and invoicing terms, sales representative associated with the account, PO/Work Order requirements, etc.
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Maintains and nurtures relationships and good communication with Customer AP teams.
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Maintains complete records of customer prepayments and reconciliations along with corresponding ERP entries.
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Manages accounts receivable collections process, ensuring timely payment and collection activity, coordinating communication with customers and the monitoring and maintenance of key performance indicators for AR Aging. Timely preparation of AR aging for weekly and monthly reviews (and/or any monthly borrowing base report).
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Resolves customer disputed billings, coordinating efforts between departments to make corrections leading to resolution of discrepancies, credit memos and reissuance of invoices.
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Produces, maintains, and updates monthly, quarterly and yearly Revenue and Sales reports by Sales Representative, Customer, Location, etc. Supports creation and maintenance of miscellaneous/ad hoc reports.
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Coordinates and manages requests for documents and data in support of external financial and customer audits.
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Ensures team is on task and current with customer accounts.
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Interacts with team members daily to stay abreast of ongoings with their customer accounts and performs independent verifications to ensure completeness of records.
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In coordination and collaboration with the company Controller, maintains customer records related to credit risk by customer, pre-payment assessment, and compliance with our contractual conditions as it pertains to invoicing and payment receipts.
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Resolve complex accounting issues or assist other personnel in resolving issues.
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Help coordinate monthly, quarterly, and annual closing activities.
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Produce monthly Revenue Accrual calculation and historical reports.
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Make and implement recommendations to improve accounting processes and procedures
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Perform other duties as assigned or required.
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Day to day management of AR team, including allocation of scope and volume of work, activities, deliverables, performance metrics, etc.
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Work closely with related company counterparts to reconcile intercompany accounts and resolve intercompany differences.
Education, Skills and Experience
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Ability to operate in a fast-paced and high-volume environment which requires the ability to prioritize tasks to manage the team and ensure own responsibilities are covered.
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Proven ability to effectively lead, train and develop teams.
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Hands-on and direct approach to leading delivery of activity and prioritization of output by the team across all aspects of the Accounts Receivable cycle.
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Proven technical proficiency in understanding of Accounts Receivables processes (full-cycle) and supporting accounting systems.
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Ability to make decisions within established boundaries. Sound commercial judgement.
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Team performance management experience (leading through change and demanding set of expectations by customers).
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Highly proficient with relational database accounting/software/programs. NetSuite and SageIntacct ERP experience a plus.
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Detail oriented with strong work ethic and strong drive for high quality delivery of role and responsibilities.
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Highly proficient with Microsoft Excel.
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Strong team player with ability to interact with all levels of staff in the organization.
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Strong ability to create and modify processes for operational/transactional efficiency.
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Strong communication skills. Ability to effectively interact with AP/AR, back office and Operations teams (external and internal to the organization) in addition to related companies and the Central office team.
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Understands Contracts, Payment terms and conditions, commercial processes, banking transactions.
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Experience with AP portals (ARIBA, Analytics, COUPA, Amazon, IP2P, etc) a plus.
Requirements:
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Graduate of four-year accounting degree program or in a related discipline such as business management and/or finance (in-depth relevant experience in similar roles will be considered as a substitute of formal accounting education).
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Five years or more of experience in generalist accounting or finance, with two years on supervisory position.
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Previous Accounts Receivables and Invoicing experience. Hands-on full cycle Accounts Receivable experience is a requirement (deep and complete understanding of entire billing process).
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Proven track record of successfully leading teams and processes.
Position Type Full-time, Exempt
Compensation & Benefits:
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Health Insurance/Life Insurance/STD/LTD Benefits
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401k retirement plan with company matching
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Paid Time Off (vacation, sick time & holidays)
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Professional fast-paced work environment with casual attire
Function Accounting
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The atmosphere is consistent of a professional office setting with normal to busy support center activity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Off Duty Services, Inc., a Protos Company, is an equal opportunity employer and encourages all qualified candidates to apply.