We are seeking a friendly and organized individual to join our team as a Front Desk Receptionist!
In this role, you will be the first point of contact for our patients, ensuring a positive and efficient experience. You will wear many hats, handling a variety of administrative and patient-centered tasks.
Responsibilities:
- Patient Experience:
- Greet patients warmly and professionally, both in person and over the phone.
- Check in patients, verifying insurance information and collecting co-pays.
- Schedule appointments, ensuring the chiropractor's calendar is up-to-date.
- Answer patient questions about chiropractic care and office procedures (basic medical knowledge helpful).
- Administrative Duties:
- Maintain accurate patient records in our electronic health records (EHR) system.
- Process insurance claims, verify patient benefits, and explain patient bills/payments.
- Assist with developing and creating social media posts, including basic filming, editing, and posting, for marketing purposes.
- Manage the front desk area, including filing, answering phones, and responding to emails.
- Assist with light bookkeeping and other clerical tasks.
- Additional Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to prioritize multiple tasks.
- Ability to work independently and as part of a team.
- Positive and professional demeanor.
Qualifications:
- Previous experience in a customer service or administrative role preferred.
- Experience in healthcare is a plus.
- Experience with insurance verification and billing is helpful.
This is an evening and weekend position. We offer a flexible work schedule, with preferred hours being Monday and Wednesday 3pm-5pm, Tuesday and Thursday 3pm-8pm, and Saturday morning 8am-12pm. We are open to discussing alternative schedules that may work for you and the needs of our practice.
This is an excellent opportunity for a high school or college student to gain firsthand experience in a dynamic healthcare setting and be able to work around their school schedules. In this role, you'll work alongside experienced professionals, while getting your foot in the door to the field of healthcare, or gain transferable skills for any career or profession!
Job Types: Part-time, Contract
Pay: $15.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Naperville, IL 60540: Relocate before starting work (Required)
Work Location: In person