Job Title: Front Desk Receptionist
Job Summary:
We are seeking a knowledgeable, professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our practice, providing exceptional customer service and administrative support. As a Front Desk Receptionist, you will play a crucial role in creating a positive impression for patients and handling various clerical tasks efficiently.
Duties:
- Greet and welcome guests in a courteous and professional manner
- Answer and direct phone calls to the appropriate department or individual
- Manage the front desk area and ensure it is clean and organized
- Process copayments
- Schedule appointments and manage calendars effectively
- Utilize computer literacy skills to perform tasks such as data entry and document preparation
- Handle inquiries from clients or customers with professionalism
- Conduct prior authorizations for various treatments
- Operate phone systems and transfer calls promptly
Requirements:
- Proven experience in a customer service or administrative role
- Knowledge of medical receptionist duties is required
- ENT experience is a bonus
- Strong organizational skills with the ability to multitask
- Proficiency in computer applications, including MS Office suite
- Excellent communication skills, both verbal and written
- Ability to work well under pressure in a fast-paced environment
- Familiarity with office equipment and basic troubleshooting
- High school diploma or equivalent required
If you are a detail-oriented individual with excellent interpersonal skills and a passion for delivering exceptional service, we encourage you to apply for the Front Desk Receptionist position. Join our team and be part of a dynamic work environment where your contributions are valued.
We offer competitive compensation, opportunities for growth, and a supportive work culture.
Note: All positions at our organization are paid.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Atlanta, GA 30328 (Required)
Ability to Relocate:
- Atlanta, GA 30328: Relocate before starting work (Preferred)
Work Location: In person