Our Company:
Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.
Overview:
We're looking for a Director of EMR to join our team. You will directly report to the AVP of Business Operations. Your primary responsibility is to use EMR subject matter expertise to provide guidance on EMR-related initiatives, manage the EMR vendor relationship, and manage the Office Operations support desk. This position ensures compliance and clinical quality are embedded in the company's system-related procedures.
- Manages the EMR relationship, serving as the primary contact for resolution, communication, and monitoring of EMR open requests and issues
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Ensures the support team is efficient and effective by coordinating the team and individual functions such that project deadlines and department metrics are met and quality customer service is provided.
- Leads in the development, implementation and evaluation of operational policies and procedures associated with the EMR, to include partnering with other department leadership, such as Human Resources and Clinical Operations.
About You:
- Bachelors Degree required or equivalent experience
- 6 years of experience in hospice and/or home health field(s) required
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Experience in planning, leading, and directing complex operational initiatives required
- 5 years Homecare Homebase experience required
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Knowledge of Hospice and Home Health rules, regulations, and CoPs required
We Offer:
- Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
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Opportunity to participate in a Fleet Program
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Competitive Salaries
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Mileage Reimbursement
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Professional growth and development opportunities
Legalese:
- This is a safety-sensitive position
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Employee must meet minimum requirements to be eligible for benefits
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Where applicable, employee must meet state specific requirements
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We are proud to be an EEO employer
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We maintain a drug-free workplace
Location: Gentiva