Hiring Company:
Delicatessen Services Co., LLC
Overview:
The Merchandiser is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays.
Job Description:
Essential Functions
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Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs
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Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
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Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers
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Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products
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Host a variety of in-store sampling and product pairing events focusing on product presentation
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Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
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Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products
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Possess a positive, energetic, and serving attitude
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Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
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Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service
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Set service case ensuring the full product line is displayed in an appetizing manner
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Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced
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Update merchandising and marketing materials as required
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Complete additional activities or special projects as assigned
Minimum Requirements
Physical Requirements
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Ability to stand for a minimum of 4 hours
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Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
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Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
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Ability to work in a refrigerated/freezer environment
Job Requirements
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High school diploma or equivalent
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3 years of experience in retail sales, customer service, or similar roles.
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Basic computer skills
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Experience with food preparation is helpful but not required
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Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
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Willingness to learn and operate a slicer
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Must have own transportation and be willing to travel to different retail locations within assigned area
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Ability to transport and set up a folding table, utensils, platters, etc.
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Must have an internet-enabled cell phone
Location:
Itasca, IL
Time Type:
Full time
Department:
Chicagoland Deli Provisions Spoke 1 North