Overview: Classe Trucking LLC is seeking a skilled and reliable Tow Truck Operator with
experience in repossession to join our team. The ideal candidate will possess a strong
understanding of towing procedures and regulations, along with proven expertise in
safely and efficiently recovering vehicles for repossession purposes. This role requires
excellent driving skills, attention to detail, and the ability to handle challenging
situations with professionalism and tact.
Responsibilities:
1. Conduct repossession assignments in accordance with legal requirements and Company policies.
2. Utilize tow truck equipment to safely and securely transport vehicles from
designated locations to impound lots.
3. Coordinate with law enforcement agencies, financial institutions, and clients to
facilitate the repossession process.
4. Maintain accurate records of all repossession activities, including vehicle
information, location details, and any interactions with property owners.
5. Adhere to all traffic laws and safety regulations while operating the tow truck and
handling vehicles.
6. Perform routine maintenance and inspections on tow truck equipment to ensure
optimal functionality and safety.
7. Communicate effectively with team members and management to coordinate
repossession efforts and resolve any issues that may arise.
8. Provide excellent customer service to clients and property owners, addressing
inquiries and concerns in a professional and respectful manner.
9. Always represent the company in a positive light, demonstrating integrity and
discretion in sensitive situations.
10. Stay informed about industry trends, regulations, and best practices related to
towing and repossession.
Qualifications:
1. High school diploma or equivalent.
2. Valid driver's license with a clean driving record.
3. Proven experience operating tow trucks and performing vehicle repossession
activities.
4. Knowledge of relevant laws, regulations, and procedures governing repossession
operations.
5. Strong communication and interpersonal skills, with the ability to interact
effectively with a diverse range of individuals.
6. Excellent problem-solving abilities and the capacity to remain calm and
composed under pressure.
7. Physical strength and stamina to perform manual tasks, including lifting heavy
objects and securing vehicles.
8. Attention to detail and accuracy in record-keeping and documentation.
9. Willingness to work flexible hours, including nights, weekends, and holidays, as
needed.
10. Commitment to upholding ethical standards and maintaining confidentiality in
sensitive situations.
Preferred Qualifications:
1. Previous experience in the towing or automotive industry.
2. Certification or training in repossession procedures and techniques.
3. Familiarity with GPS and tracking systems used in repossession operations.
4. Knowledge of basic automotive maintenance and repair techniques.
Job Type: Full-time
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Weekends as needed
License/Certification:
- Driver's License and DOT Medical Card (Required)
- TDLR Towing License (Required)
Work Location: On the road