Looking to Elevate Your Career? We have an incredible opportunity for a Commercial Lines Customer Service Representative to join our Dynamic Team!
CGI Insurance, Inc has an exciting opportunity for a Commerical Lines Customer Service representative to join our team! We are looking for creative, motivated individuals to join our Commercial Lines Insurance Department. Ideal candidates have a strong work ethic, be goal-oriented, have exceptional communication and organizational skills, and have a desire for growth.
Job Description: As a key member of our team, you will be responsible for assisting the sales department in maintaining our reputation for stellar customer service satisfaction. We are looking for a driven, outgoing person to assist our clients with navigating their complicated insurance needs. This includes, but is not limited to billing questions, claims, file maintenance, policy change processing, and quoting and issuing policies with our carrier partners.
Key Responsibilities:
- Collaboration with the Sales team on the new and renewal business process
- Respond promptly to client inquiries via phone, email, or other communication channels
- Process policy changes, and resolve customer complaints in a timely manner
- Maintain precise records of customer interactions and transactions
Requirements:
- High school diploma or equivalent required
- Prior customer service experience is a must
- Possess a NH Property and Casualty Insurance Producer License (preferred)
- Strong communication and problem-solving skills
- Ability to work under pressure and manage multiple tasks simultaneously
We offer a competitive salary, comprehensive benefits package, and a great work/life balance. If you are a results-driven team player with a positive attitude and a passion for helping others, we invite you to apply today and take your career to the next level!
CGI Insurance, Inc. provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
Work setting:
Experience:
- Insurance: 2 years (Required)
License/Certification:
- Insurance P&C Producer License (Required)
Ability to Relocate:
- Auburn, NH: Relocate before starting work (Required)
Work Location: In person