Econoco Corporation, a reputable and well-established family-owned business that has specialized in the creative design, import and distribution of displays and mannequins for the retail industry for over 99 years is seeking an on-site IT Support Specialist to join our growing IT team in Hicksville, NY. This individual must be willing to travel to our Distribution Warehouse in Hazelton, PA when needed, plus occasional off-hours as issues arise.
At Econoco we understand that our people are our most valuable resource. You will enjoy an inclusive, helpful, solutions focused, team-oriented work environment where our core values mean everything:
Helpful – What can we bring to the situation vs. what can we get from it? Solutions Focused - get creative with client and colleague requests and general problem solving; no “cant’s”; Get out of the problem and Into the Solution! Do the Right Thing - regardless of restraints, do what's right for the team and our customers; show respect for all Follows Through – Take ownership, finish what we start, and deliver on promises Be Human- positively impact the people with whom we interact; we make mistakes: we admit ours and forgive others’; RESPECT!
A typical day in the IT Department may look like:
- Collaborate, learn and back-up the IT team members in NY & PA to ensure efficient operation of the organization's warehouse and office environments
- Maintain, upgrade, support the end-user and promptly troubleshoot the following:(Hardware, Software and peripherals)
- PC Workstation
- ERP (Response Pro)
- EDI (Amazon/SPS commerce)
- SalesForce
- Website back-end management (Adobe/Magento)
- VMS (Deposco)
- Freight Rate Shopper (custom) program management
- Microsoft Office Suite and Office 365
- Phone System
-Servers (om-premises)
-Data Back-ups
-Report generating via MS Access Query writing
- Cyber Security – protecting IT infrastructure, networks and data. Firewall management, VPN set up and management
- Coordinate with 3rd party vendors for PC and printer hardware repairs, installation of cabling and network equipment, and other IT related service calls
- Training staff on optimal workstation functionality
- Reviewing and renegotiating IT-related contracts
- Maintain inventory of all IT equipment, hardware and software
- Occasional travel to distribution facility in PA for maintenance, upgrades and/or IT coverage
We are looking for someone with the following skills and capabilities:
- BA/BS degree in IT related field with a minimum of 3+ years relevant IT work experience.
- Proven knowledge of Windows Server 2016-2021 management, active directory, DNS, DHCP management. As well as, MS SQL Server management, MS SQL language script writing, MS access querying, and MS.Net scripting
- Basic knowledge of distribution logistics & warehouse technology
- Strong understanding of cyber security and Anti-virus/Malware solutions
- Ability to think and react in a high-energy, fast paced environment
- Effective inter-personal skills, including oral and written communication
- Highly self-motivated and directed, with keen attention to detail
- Capable of lifting PC(s) and peripheral equipment if necessary
If you are passionate about IT, a people person who is eager to jump right in and has a can-do attitude to solve issues, then we would love to hear from you!
What we offer:
- Medical, Dental and Vision Insurance
- Life Insurance and HRA (Health Reimbursement Account)
- 401K with company match %
- Aflac Plans offered (Accident, Cancer, Disability, Life)
- Generous Paid time off/sick time
- 8-10 paid Holidays annually
- Company Sponsored Events
- Employee recognition
- Opportunity for company-wide bonus
- Coffee, tea, stocked refrigerator, healthy snacks and Ice Cream birthdays!
Job Type: Full-time
Pay: $25.67 - $26.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
- Bonus opportunities
- Holiday pay
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
Ability to Commute:
- Hicksville, NY 11801 (Required)
Ability to Relocate:
- Hicksville, NY 11801: Relocate before starting work (Required)
Work Location: In person